but, dad, you've got... [ voice of dennis ] allstate. with accident forgiveness, they guarantee your rates won't go up just because of an accident. smart kid. [ voice of dennis ] indeed. are you in good hands? >> pelley: the head of the united nations, ban ki-moon, said today there is little chance that syria's civil war can be settled by diplomacy now. russia, the best ally the syrian dictatorship has, began evacuating its citizens. about 60,000 syrians are dead, 650,000 have fled. it is extremely hazardous for reporters to enter syria, but our clarissa ward managed to reach a camp of syrian refugees. >> reporter: less than a mile from the turkish border, these syrians are stuck in no man's land, unable to go back to the bombed-out towns and villages they fled, and unable to cross into turkey, where the refugee camps are already full. for now, this is home. how many bathrooms do you have here? >> we have 90, and that's an improvement. >> reporter: 90 bathrooms for 12,000 people? >> yes. >> reporter: yakzan shishakly is the syrian americ